Royal Elite Membership Benefits
At Royal Elite, we turn your vacations into extraordinary, unforgettable experiences!
Learn more about the benefits of your Royal Elite membership. Let yourself be pampered and enjoy the best rates, exclusive areas, special amenities and maximum benefits when you travel to any of the Sandos resorts.
As a member you will have access to the best rates in the market.
PREFERRED
RATES
Royal Elite members have access to exclusive areas including beach clubs and gourmet restaurants.
EXCLUSIVE
AREAS
Toast with us and enjoy special amenities in your room, as well as many other exclusive services and discounts.
AND
AMENITIES
SERVICES
Sandos Caracol
Eco Resort
Exclusive Royal Elite Services:
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Preferred All Inclusive rate.
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Royal Elite bracelet.
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Preferred check in and check out.
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VIP Concierge.
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Royal Elite preferential Room Service.
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Preferential dinner reservations at our à la carte restaurants.
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Welcome amenities in the room.
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Bathrobes and slippers for in-room use.
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Complimentary access to Spa hydrotherapy for adults (1 hr - reservation required).
Exclusive Royal Elite Areas:
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Exclusive access to à la carte breakfast and lunch at Los Lirios restaurant (black bracelet).
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Exclusive access to the Royal Elite Beach Club with infinity pool with swim up bar, premium liquor, food, waiter service, Balinese beds and lounge chairs (black bracelet).
Access to Select Club areas:
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Access to the Adults-only Select Club beach and pool, offering premium liquor, waiter service and snacks.
Royal Elite Discounts:
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Special price on excursions with Seek and Go travel agency within the hotel (reservation required).
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Special price on Golf and Yachts (if included in your membership).
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Special price on ground transportation Airport-Hotel-Airport (reservation required).
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Special price on car rentals through Seek and Go travel agency within the hotel (reservation required).
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50% discount on phone calls from your room.
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30% discount on Day Pass for members and their guests (member must be present to apply the discount to their guests).
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30% discount on the à la carte wine list.
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30% discount on romantic dinners.
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25% discount on Spa massages (reservation required).
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25% discount on laundry service.
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15% discount on beauty treatments at the Spa (reservation required).
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10% discount at HotelShops stores by paying cash (participating items only).
Events for members:
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Royal Elite Seafood Brunch every Saturday at 1 pm at the Royal Elite pool (subject to change).
Sandos Cancun
Lifestyle Resort
Exclusive Royal Elite Services:
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Preferred All Inclusive rate.
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Royal Elite bracelet.
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Preferred check in and check out.
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VIP Concierge.
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Butler Service in the beach and pool area by our Beach Concierge.
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Royal Elite preferential Room Service.
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Preferential dinner reservations at our à la carte restaurants.
-
Welcome amenities in the room.
-
Bathrobes and slippers for in-room use.
-
Complimentary access to Spa hydrotherapy for adults (1hr - reservation required).
Exclusive Royal Elite Areas:
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Exclusive access to the Royal Elite Beach Club with waiter service, premium liquor, Balinese lounge beds and lounge chairs (black bracelet).
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Exclusive access to the best Balinese beds around the pool (black bracelet).
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Preferential access to the ocean front à la carte breakfast at the St. Trop restaurant (black bracelet).
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Special amenities for members at the Premium Bar located on the 6th floor with a beautiful view of the lagoon and ocean, with coffee service in the morning and bar service in the afternoon and evening.
Royal Elite Discounts:
-
Special price on excursions with Seek and Go travel agency within the hotel (reservation required).
-
Special price on Golf and Yachts (if included in your membership).
-
Special price on ground transportation Airport-Hotel-Airport (reservation required).
-
Special price on car rentals through Seek and Go travel agency within the hotel (reservation required).
-
50% discount on phone calls from your room.
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30% discount on Day Pass for members and their guests (member must be present to apply the discount to their guests).
-
30% discount on the à la carte wine list.
-
30% discount on romantic dinners.
-
25% discount on Spa massages (reservation required).
-
25% discount on laundry service.
-
15% discount on beauty treatments at the Spa (reservation required).
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10% discount in HotelShops stores when paying cash (participating items only).
Events for members:
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Parrilada Royal Elite every Wednesday at 1 pm at Bar Two (subject to change).
Sandos Playacar
Beach Resort
Exclusive Royal Elite Services:
-
Preferred All Inclusive rate.
-
Royal Elite bracelet.
-
Preferred check in and check out.
-
VIP Concierge.
-
Royal Elite preferential Room Service.
-
Preferential dinner reservations at our à la carte restaurants.
-
Welcome amenities in the room.
-
Bathrobes and slippers for in-room use.
-
Complimentary access to Spa hydrotherapy for adults (1hr - reservation required).
Exclusive Royal Elite Areas:
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Exclusive access to à la carte breakfast at Le Gourmet restaurant (black bracelet).
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Exclusive access to the adults only Royal Elite pool and private beach with Balinese beds and lounge chairs (black bracelet).
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Exclusive access to the Royal Elite Familly pool and private beach with swim up bar, Balinese beds and lounge chairs (black bracelet).
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Exclusive access to the Avenue Bar with premium liquor, snacks, pool tables, business center and Las Orquídeas Cinema (black bracelet).
Royal Elite Discounts:
-
Special price on excursions with Seek and Go travel agency within the hotel (reservation required).
-
Special price on Golf and Yachts (if included in your membership).
-
Special price on ground transportation Airport-Hotel-Airport (reservation required).
-
Special price on car rentals through Seek and Go travel agency within the hotel (reservation required).
-
50% discount on phone calls from your room.
-
30% discount on Day Pass for members and their guests (member must be present to apply the discount to their guests).
-
30% discount on the à la carte wine list.
-
30% discount on romantic dinners.
-
25% discount on Spa massages (reservation required).
-
25% discount on laundry service.
-
15% discount on beauty treatments at the Spa (reservation required).
-
10% discount in HotelShops stores when paying cash (participating items only).
Events for members
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Royal Elite Party every Thursday from 8 pm to 10 pm at the Avenue Bar.
Sandos Finisterra
Los Cabos
Exclusive Royal Elite Services:
-
Preferred All Inclusive rate.
-
Royal Elite bracelet.
-
Preferred check in and check out.
-
VIP Concierge.
-
Butler Service.
-
Royal Elite preferential Room Service.
-
Preferential dinner reservations at our à la carte restaurants.
-
Welcome amenities in the room.
-
Bathrobes and slippers for in-room use.
-
Complimentary access to Spa hydrotherapy for adults (1hr - reservation required).
Exclusive Royal Elite Areas:
-
Exclusive access to à la carte breakfast at Emiliano's restaurant (black bracelet).
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Exclusive access to oceanfront à la carte dining at Tortuga Restaurant (black bracelet).
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Exclusive access to the Royal Elite Tortuga Beach Club with waiter service, Balinese beds and lounge chairs (black bracelet).
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Exclusive access to reserve (one day in advance) the best Balinese beds location around the pool with waiter service, food and beverages (black bracelet).
Access to VIP Areas:
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Preferential access to the VIP Relaxation pool with waiter service and premium liquor.
Royal Elite Discounts:
-
Special price on excursions with Seek and Go travel agency within the hotel (reservation required).
-
Special price on Golf and Yachts (if included in your membership).
-
Special price on ground transportation Airport-Hotel-Airport (reservation required).
-
Special price on car rentals through Seek and Go travel agency within the hotel (reservation required).
-
50% discount on phone calls from your room.
-
30% discount on Day Pass for members and their guests (member must be present to apply the discount to their guests).
-
30% discount on the à la carte wine list.
-
30% discount on romantic dinners.
-
25% discount on Spa massages (reservation required).
-
25% discount on laundry service.
-
15% discount on beauty treatments at the Spa (reservations required).
Events for members
-
Royal Elite Cocktail every Wednesday at 5 pm at "LA TERRAZA" (subject to change).
Benefits
-
All-Inclusive preferential rate.
-
Royal Elite bracelet.
-
Preferred treatment for check in and check out.
-
Welcome amenities in the room.
-
Nightly turndown service.
-
Pool towels and towel change in the room.
-
Bathrobes and slippers for use during your stay.
-
Minibar service included and daily replacement.
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Coffee and tea service in the room.
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Safety deposit box included.
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Access to the Select Club Lounge, a private and exclusive lounge equipped with television, coffee, soft drinks, snacks, and high-quality beverages.
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Free access to the hydrotherapy section on the Spa for adults only.
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50% discount on phone calls from your room.
-
30% discount on the à la carte wine list.
-
25% discount on spa body treatments and massages.
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25% discount on laundry service.
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10% discount in Logo Shop (selected items).
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10% discount on excursions (selected activities).
Important notes
Beaches in Spain are public domain and by law no property is allowed to make commercial use of them (having lounge chairs or other beach services for their clients).
In-room welcome amenities for members at hotels in Spain are much simpler than those offered in Mexico.
Rooms at hotels in Spain tend to be smaller than those at hotels in Mexico.
Since few members frequent the hotels in Spain, the exclusive areas at these hotels (at Sandos Monaco the Select Club Lounge) are also for guests who booked a premium package, so you will see guests with a different color bracelet in those areas.
Sandos Monaco is a 4-star hotel adults only 16+.
Although the hotel has beautiful ocean views it is not beachfront, so you have to leave the property and walk a few minutes to get to the public beach, which is swimmable and offers services by the local administration.
The hotel has 1 outdoor pool with Jacuzzi, Spa, Gym, panoramic elevator and free wifi for all guests. The All Inclusive includes 3 meals in 1 international buffet restaurant with live cooking and theme nights, 1 reservation for every 5 nights stay in the Indian food restaurant for dinner a la carte in the neighboring Sandos Benidorm Suites hotel with reservation, snacks between main meals and bar with local branded spirits, house wine, water, soft drinks and beer at lunch and dinner, draft beer, tea, coffee, ice cream in the summer season. It also has a program of daytime and evening activities, sports activities.
Room service, although part of the all-inclusive, requires a service fee of 6 € per person per service.
Sandos Monaco Beach Hotel
Sandos Monaco is a 4 star hotel for adults 16+, located in the vibrant city of Benidorm just a few minutes from the beautiful beach of "Platja de Llevant". It is a hotel dedicated to relaxation and wellness with healthy activities (yoga, aqua wellness, self-massage workshop, etc) and a wide variety of treatments and services in its wonderful Spa.
Benefits
-
All-Inclusive preferential rate.
-
Royal Elite bracelet.
-
Preferred treatment for check in and check out.
-
Welcome amenities in the room.
-
Nightly turndown service.
-
Pool towels and towel change in the room.
-
Bathrobes and slippers for use during your stay.
-
Minibar service included and daily replacement.
-
Coffee and tea service in the room.
-
Safety deposit box included.
-
Access to the exclusive Royal Elite buffet restaurant for breakfast and dinner.
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Access to the exclusive Royal Elite Lounge areas for families and adults, equipped with comfortable sofas, internet access, coffee, tea, soft drinks, snacks, and premium beverages.
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Access to the exclusive Chill Out Terrace with spectacular views.
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50% discount on phone calls from your room.
-
30% discount on the à la carte wine list.
-
25% discount on spa body treatments and massages.
Important notes
Beaches in Spain are public domain and by law no property is allowed to make commercial use of them (having lounge chairs or other beach services for their clients).
In-room welcome amenities for members at hotels in Spain are much simpler than those offered in Mexico.
Rooms at hotels in Spain tend to be smaller than those at hotels in Mexico.
Since few members frequent the hotels in Spain, the exclusive areas at those hotels (at Sandos Papagayo the Royal Elite Buffet, the Royal Elite Lounge and the Chill Out Terrace) are also for guests who booked a premium package, so you may see guests with other types of bracelets in those areas.
Sandos Papagayo is a 4-star family hotel.
Although the hotel is oceanfront and enjoys incredible ocean views and beautiful sunsets, guests must walk out of the hotel only about 10 meters to reach the rocky beach or take a free shuttle to Playa Dorada which is only 5 minutes from the hotel (upon reservation). They can also hike through Los Ajaches National Park to the Papagayo beaches.
This is the only 24 hour All Inclusive hotel on the island, it has 4 buffet restaurants of different styles (only the Fusion Buffet requires reservation which is done through an app while at the hotel), 5 bars (some open seasonally), 1 Snack Grill Pool, 3 swimming pools, tennis court, sports court, gym, 2 saunas, 1 Turkish bath, 3 jacuzzis, sun beds, spa, mini golf, theater, animation, nightly shows, live music, Kids Club and free wifi service in areas and rooms.
Room Service for all guests costs 4 € per service per person plus the cost of food.
Sandos Papagayo Beach Resort
Sandos Papagayo is a 4-star family hotel located in Playa Blanca, on the island of Lanzarote, designed to provide you with an exciting experience surrounded by enigmatic nature and incredible sea views. The topography of the place makes it a favorite place for cyclists and hikers. Pamper yourself in the only 24-hour all-inclusive hotel on the island, perfect for family vacations in the sun or a romantic getaway with its wonderful sunsets.
Benefits
-
All-Inclusive preferential rate.
-
Royal Elite bracelet.
-
Welcome amenities in the room.
-
Nightly turndown service.
-
Pool towels and towel change in the room.
-
Bathrobes and slippers for use during your stay.
-
Minibar service included and daily replacement.
-
Coffee and tea service in the room.
-
Safety deposit box included.
-
Access to the exclusive Beach Club just 10 meters from the beach, with incredible sea views, premium drinks, delicious snacks, wifi and terrace with hammocks and Balinese.
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Access to the exclusive Lounge Royal Elite next to the main bar offering self-service premium drinks, delicious snacks and wifi.
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50% discount on phone calls from your room.
-
30% discount on the à la carte wine list.
-
25% discount on spa body treatments and massages.
-
10% discount in Logo Shop (selected items).
Important notes
The beaches in Spain are public domain and by law no property is allowed to make commercial use of them (having lounge chairs or other beach services for their clients).
In-room welcome amenities for members at hotels in Spain are much simpler than those offered in Mexico.
Rooms at hotels in Spain tend to be smaller than those at hotels in Mexico.
Since few members frequent the hotels in Spain, the exclusive areas at these hotels (at El Greco the Beach Club and the Lounge Royal Elite) are also for guests who booked a premium package, so you will see guests with another color of bracelet.
Sandos El Greco is a 4-star hotel for adults 16+.
Although the hotel is oceanfront in a quiet, swimmable cove, it does not have direct beach access or beach service, so guests have to walk a few steps (10 meters) off the property to go down to the cove where the local concessionaire rents out lounge chairs, umbrellas, etc.
The hotel has 1 buffet restaurant for breakfast, lunch and dinner with cooking show and pizzeria, additionally a reservation is offered for every 5 nights of stay for dinner at the a la carte restaurant Xalac of gourmet Mediterranean cuisine; it has 3 bars, 1 Snack Bar with coffee, tea, pastries, beers, soft drinks, local brand alcoholic beverages and cocktails; 1 swimming pool, Jacuzzi, Wellness Center for massages and beauty treatments, gym, free internet in common areas and rooms, daytime activity program, evening entertainment and self-service coin-operated laundry service.
Although the hotel has a spa, it does not offer a circuit of wet areas.
The hotel does not offer room service or 24-hour food service.
Sandos El Greco is a 4 star, adults only 16+ hotel located in the northern part of the island of Ibiza next to the crystal clear waters and virgin sands of Portinatx. Here you can discover all the dimensions of the real Ibiza and enjoy an incredible sun and sea vacation filled with the fun and relaxation offered by its breathtaking views, activities, food and Wellness Center.
Benefits
-
All-Inclusive preferential rate.
-
Royal Elite bracelet.
-
Preferred treatment for check in and check out.
-
Welcome amenities in the room.
-
Nightly turndown service.
-
Pool towels and towel change in the room.
-
Bathrobes and slippers for use during your stay.
-
Minibar service included and daily replacement.
-
Coffee and tea service in the room.
-
Safety deposit box included.
-
Access to the Select Lounge exclusively for guests over 16 years of age, equipped with free internet, tea, coffee, soft drinks, snacks and a selection of high-quality beverages, hammocks, and Balinese.
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Unlimited access to the Sandos Monaco Spa Circuit (located 10 minutes’ walk away) included for members over 16 years old.
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30% discount on the à la carte wine list.
-
25% discount on spa body treatments and massages.
Sandos Benidorm Suites
Important notes
In-room welcome amenities for members at hotels in Spain are much simpler than those offered in Mexico.
Rooms at hotels in Spain tend to be smaller than those at hotels in Mexico.
Since few members frequent the hotels in Spain, the exclusive areas at these hotels (at Benidorn Suites it is the Select Lounge) are also for guests who booked a premium package, so you will see guests with a different color bracelet.
Sandos Benidorm Suites is a 4 star family hotel located 800 meters from the public beach.
This hotel has an adults only Select area, 1 Teens Lounge, 1 Kids Lounge, 1 outdoor pool and 1 children's pool, Wellness Centre with gym and Finnish sauna included for all guests and free wifi throughout the hotel. The All Inclusive includes 3 meals in 1 international buffet restaurant with live cooking and theme nights, 1 Indian restaurant for a la carte dining by reservation and subject to availability, 2 bars, snacks between main meals, house wine, water, soft drinks and beer, tea, coffee, local branded spirits and cocktails. It also offers a program of daytime activities, sports and evening entertainment (shows, musical performances and theme nights). Sports activities: table tennis and water sports and games during the summer season. Billiards are available for a fee.
Room service and 24-hour food service are not available.
The hotel has a Spa but members also have free access to the Sandos Monaco Spa Circuit (10 min away) for guests over 16 years of age.
Sandos Benidorm Suites is a 4 star hotel with a privileged location 800 meters from the beautiful beach "Platja de Llevant" in the dazzling center of the city of Benidorm. It is a family hotel with activities for adults, children and teenagers and the possibility to enjoy the Select Service for adults only.
Sandos El Greco Beach Resort
Benefits
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Preferred all-inclusive rate.
-
Special welcome amenities in your suite.
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Free healing frequencies session - one per stay.
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Talk with the shaman.
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15% discount on private rituals.
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15% discount on the SPA.
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15% discount on á la Cárte Wines.
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15% discount on gastronomic experiences.
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50% discount on laundry.
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Special price on excursions with Seek & Go.
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Special price on ground transportation with Seek & Go.
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Access to exclusive members' areas at Sandos Playacar.
*The listed discounts do not apply to other promotions.
Come and discover a path to a better you.
Contact
Carretera Puerto Juarez-Chetumal Km. 295,
Quintana Roo 77710, Playa del Carmen, Mexico
Reservations Department
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Telephone No. from Mexico: (984) 873 4492
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Telephone No. from Argentina +52 800 345 8114
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Telephone No. from Canada and USA: 1 844 992 8339
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Telephone No. from any other country: +52 (984) 873 4492
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Fax: + 52 (984) 873 4496
Member Service Department
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Email address: customerservice@royalelite.com
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Telephone No. from Mexico: (984) 873 4493
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Telephone No. from Argentina +52 800 345 8114
-
Telephone No. from Canada and USA: 1 844 992 8339
-
Telephone No. from any other country: +52 (984) 873 4493
-
Fax: + 52 (984) 873 4496
Financial Department
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Email address: finanzas@royalelite.com
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Telephone No. from Mexico: (984) 873 4494
-
Telephone No. from Argentina +54 800 345 8114
-
Telephone No. from Canada and USA: 1 844 992 8339
-
Telephone No. from any other country: +52 (984) 873 4494